Your order

Folder for adding Your order articles

How do I place an order?
How do I place an order? Ordering on Essenza is easy! Once you have found the product you want to buy, just follow the steps below: Click on ADD TO...
Mon, 8 Mar, 2021 at 1:25 PM
How do I know if my order has been confirmed?
How do I know if my order has been confirmed? We'll send you an email once your order has been confirmed. You can check the status of your order an...
Mon, 8 Mar, 2021 at 1:37 PM
How do I return my order?
You can return your order to us within fifteen days. Returning orders should be convenient for you and so if you want to return an order, you can easily fil...
Tue, 30 Mar, 2021 at 2:35 PM
What do I do if an item is damaged, defective or missing?
All claims for shortages or damages must be reported to Customer Service within 72 hours of delivery and will be resolved within 7 working days. We may insi...
Tue, 30 Mar, 2021 at 2:43 PM
If I return an item, when will I receive my refund or exchange?
If you have requested a refund or an exchange on a returned item, it will be processed within 3-7 working days upon receipt of the returned product.  Al...
Tue, 30 Mar, 2021 at 2:43 PM