If you have requested a refund or an exchange on a returned item, it will be processed within 5-7 working days upon receipt of the returned product. 

All refunds will be issued in the same method of payment as the original payment. 

Shipping fees are not refundable once the order has shipped. 

Promotional Terms & Conditions: When promotional items are included in the original transaction, it MUST be returned along with the order or the value of the promotional item will be deducted from the refund amount.