How do I know if my order has been confirmed?


We'll send you an email once your order has been confirmed. You can check the status of your order anytime by following the simple steps below:


Log in to your Essenza account


Click on My Account in the top right corner of the Essenza homepage (Your name will appear here if you're logged in)


Click on Orders on the left panel


Click to see more details of the item


This will show the status of your product